How to Get Product Liability Insurance

One of the benefits of Indie Business Network membership is affordable product liability insurance. Our insurance is priced separately from membership. Once you join IBN, you will receive a link via email to purchase your insurance. To learn more, please browse our Frequently Asked Questions below. If you don't see your answer here, contact us!

Handmade Candles, Jewelry, Soap, Cosmetics (excludes Topical Hemp CBD)

What types of products are covered?

Products eligible for coverage include: lotion, soap, bath salts, perfume, essential oils, candles, jewelry, perfumes, fragrance oils, base oils, waxes, powders, masks and scrubs.

What types of products are NOT covered?

The program does NOT cover the following types of products: acetone-based products, aerosol products, products containing cannabbidoil (CBD), any product containing talc, any product requiring a prescription, digestible products of any kind, drugs or medicines, formaldehyde or products containing formaldehyde, furniture, household cleaning products that are not made with organic and/or natural ingredients, ingestible hemp products, invasive body inks, invasive products intended to remain within the body, nutraceuticals, permanent cosmetics, pharmaceuticals, plug-in electrical products, suppositories, tanning beds or tanning equipment, toys (except when sold in conjunction with an eligible beauty product), and vitamins and supplements.

This is not an exhaustive list of products that are not covered. If you are unsure as to whether or not your product is covered, please contact us.

How do I know if my product is “handmade” for purposes of the coverage?

For purpose of this coverage, “handmade” means you either made the product from scratch by hand yourself, someone under your control made the product from scratch by hand, or you purchased the unscented, unflavored and/or uncolored product in bulk and added your own scent, flavor and/or color and/or other additive, and the poured, packaged, and labeled the product yourself. If 80% or more of your products are “handmade” within this definition, then they qualify for coverage under this policy. If less than 80% of your products are NOT “handmade” within this definition, then you may qualify for the Non-Handmade Candles, Jewelry, Soap, Cosmetics (includes Topical Hemp CBD) program also described on this page.

If you are unsure as to whether or not your product is covered, please contact us.

What does the product liability insurance coverage cover?

The policy is Commercial General and Product Liability policy. The base limits are:

$1,000,000 General Aggregate Limit

$1,000,000 Products-Completed Operations Aggregate Limit

$1,000,000 Personal and Advertising Injury Limit

$1,000,000 Each Occurrence Limit

$300,000 Damage to Rented Premises Limit

$5,000 Medical Expense Limit

Business Personal Property coverage covers “miscellaneous property of a floating nature.” This means it covers the type of property you use in your business that is “tangible property you own or is in your care, custody or control.” Example of this type of property are inventory, packaging, and equipment you use in the course of conducting your business. The limits are:

$1,000 Maximum Payout Per Single Item

$5,000 Total

$100 Deductible

Identity Theft coverage limits are as follows:

$15,000 Aggregate Limit

$250 Deductible

Who is the Insurance Carrier?

Who is the Insurance Broker?

How much does the insurance cost?

$1,000,000 annual aggregate coverage is $275 per annum, or $2,000,000 annual aggregate coverage is $330 per annum. Additional premiums will apply for larger companies and for those requiring additional coverage.

When should I purchase coverage?

You can purchase coverage anytime, so long as you are a current member of the Indie Business Network. If you are not a member and you purchase or renew insurance through this program, it will be canceled unless the membership is brought current. A purchased policy will expire a year from the day it was purchased. While Indie Business Network membership and insurance are purchased separately, and you do not have to purchased them on the same date, we encourage you to purchase both on the same date so you do not have to track two renewal dates.

How do I increase coverage from $1,000,000 to $2,000,000?

If you already have $1,000,000 in coverage, or if you have $2,000,000 in coverage and want to increase to more, please contact Insurance Customer Service at 844-520-6994 or info@indiebusinessinsurance.com for assistance.

Can I pay for my insurance in installments?

No.

Is the insurance premium refundable?

No.

If I sell my business, is the policy transferable to the new owner?

No. The new owner would have to procure their own coverage.

Does obtaining this insurance change my Indie Business Network membership dues, or any of my other Indie Business Network member benefits?

No, it simply adds to your benefits.

Is there minimum annual revenue requirement with this insurance?

No.

Is there a maximum annual revenue cap with this insurance?

No, but if this program is significantly insufficient for your commercial manufacturing and/or retail establishment, your premium may be higher.

How do I purchase product liability insurance through this program?

Simply join Indie Business Network as a full member. After your membership dues are procesed, you will receive a link to the page to secure your insurance. Complete the short form, submit payment, and your new insurance certificate will be emailed to you right away. It's that easy!

When will my insurance become effective?

Immediately upon receipt of payment. You get your insurance certificate right away.

Do I qualify for the insurance if my business is located in a country other than the United States?

Our program offers coverage for businesses that are located in Canada and the contiguous 48 United States, and in Alaska and Hawaii. Our US program does not offer coverage for businesses located in Puerto Rico and the US Virgin Islands (St. Thomas, St. Croix, and St. John). Our program for Canadian businesses is described below in the Canadian section.
Your business must be physically located in Canada or the US (as described above) in order to qualify for the insurance program. However, the policies do include coverage for short term business activities which may occur outside of the US or Canada (such as traveling to a trade show), and for your products wherever they are shipped. *This is a very basic summary of coverage and not intended to imply actual coverage details. If you have any questions, please contact us at support@indiebusinessnetwork.com.

Do I qualify for insurance if my business is in Canada?

The program provides coverage for businesses located in Canada, except for Quebec, starting at $400 per year.

Are cosmetic products made for pets e.g. dog or cat soap or shampoo covered?

Yes, if they are handmade by you.

How will I receive my certificate of insurance?

It will be emailed to you immediately after you purchase the policy.

What if I want to include Additional Insureds?

You can simply log into our insurance portal using your username and password and add Additional Insureds at any time on your own and then print out your new certificate. There is no additional charge for this service!

Can I join Indie Business Network and not get the insurance?

Yes. The insurance program is one of the benefits of IBN membership and is only offered to our members.

What if I just want the insurance? Do I still have to join Indie Business Network?

The insurance is a benefit of membership in Indie Business Network. Join us, and you'll see that we're much more than an insurance portal!

Is product liability insurance included with my Indie Business Network membership?

No. Product liability insurance is a member benefit. Membership in Indie Business Network is $175/year. Insurance is priced separately as described above, depending on whether you purchase $1M or $2M in coverage. Once you join Indie Business Network or renew your membership, paying your membership dues, you will receive a link to get your product liability insurance.

Who do I contact if I have a question that is not answered here?

Most questions about the product liability insurance coverage are answered here. If you have a question that is not answered here, please contact us at support@indiebusinessnetwork.com.

Non-Handmade Candles, Jewelry, Soap, Cosmetics (includes Topical Hemp CBD)

What types of products are covered?

This program covers soap and cosmetics products, whether you make them yourself or not, and whether or not those products contain Hemp CBD. Products eligible for coverage include: lotion, soap, bath salts, perfume, essential oils, perfumes, fragrance oils, base oils, waxes, powders, masks and scrubs. If you are unsure as to whether or not your product is covered, please contact us.

What types of products are NOT covered?

The program does NOT cover the following types of products: acetone-based products, aerosol products, alcoholic products, any product containing talc, any product requiring a prescription, digestible products of any kind, drugs or medicines, formaldehyde or products containing formaldehyde, furniture, household cleaning products that are not made with organic and/or natural ingredients, ingestible hemp products, invasive body inks, invasive products intended to remain within the body, nutraceuticals, permanent cosmetics, pharmaceuticals, plug-in electrical products, suppositories, tanning beds or tanning equipment, toys (except when sold in conjunction with an eligible beauty product), and vitamins and supplements.

This is not an exhaustive list of products that are not covered. If you are unsure as to whether or not your product is covered, please contact us.

What is CBD?

Cannabidiol, also known as CBD, is a naturally occurring derivative of hemp, a form of cannabis with lower tetrahydrocannabinol (THC) levels than marijuana.

How do I know if my company qualifies for topical hemp CBD product liability Insurance coverage?

If you sell handmade, non-handmade, full-spectrum topical hemp CBD products such as lotion, soap, bath salts, bath bombs, masks and scrubs, you quality for product liability insurance coverage through our program.

If you are unsure as to whether or not your product is covered, please contact Larry Allred, at 801-216-8276 or larry@veracityins.com for assistance. IMPORTANT: This is new coverage with high demand, please give Larry time to return your call or email.

What types of products are covered by the topical hemp CBD product liability insurance?

The program covers all handmade, full spectrum, topical CBD products. Examples of topical CBD products include: handmade lotion, skincare, soap, bath salts, bath bombs, masks and scrubs in addition to all non-CBD products included in the regular program.  Items that are not covered include products such as these: drugs, nutritional supplements, products requiring a prescription, cosmetics designed for internal use, coffee, tea, children’s toys and meat products. If you are unsure as to whether or not your product is covered, please contact Larry Allred, at 801-216-8276 or larry@veracityins.com for assistance. IMPORTANT: This is new coverage with high demand, please give Larry time to return your call or email.

What types of products are NOT covered by the topical hemp CBD product liability insurance?

The program does NOT cover the following types of CBD and hemp products:

Ingestible, sublingual or suppository CBD products
Ingestible, sublingual or suppository hemp products
Any hemp products with more then .3% THC content

The program also does NOT cover the following types of products: acetone-based products, aerosol products, alcoholic products, any product containing talc, any product requiring a prescription, digestible products of any kind, drugs or medicines, formaldehyde or products containing formaldehyde, furniture, household cleaning products not made with 100% organic or natural ingredients, invasive body inks, invasive products intended to remain within the body, nutraceuticals, permanent cosmetics, pharmaceuticals, plug-in electrical products, suppositories, tanning beds or tanning equipment, toys (except when sold in conjunction with an eligible beauty product), and vitamins and supplements.

If you are unsure as to whether or not your product is covered, please contact Larry Allred, at 801-216-8276 or larry@veracityins.com for assistance. IMPORTANT: This is new coverage with high demand, please give Larry time to return your call or email.

What does the topical hemp CBD product liability Insurance program cover?

The policy is Commercial General and Product Liability policy. The base limits are:

$2,000,000 General Aggregate Limit

$2,000,000 Products-Completed Operations Aggregate Limit

$1,000,000 Personal and Advertising Injury Limit

$1,000,000 Each Occurrence Limit (higher limits available up to $10MM)

$300,000 Damage to Rented Premises Limit

$5,000 Medical Expense Limit

Business Personal Property coverage covers “miscellaneous property of a floating nature.” This means it covers the type of property you use in your business that is “tangible property you own or is in your care, custody or control.” Example of this type of property are inventory, packaging, and equipment you use in the course of conducting your business. The limits are:

BPP Limits Available Upon Request ($10,000 / $20,000 / $30,000)

Is the topical hemp CBD product liability program in addition to my handmade product liability coverage or is it all inclusive?

The topical CBD product liability program is all-inclusive. The program is designed to cover all topical CBD products and all non-CBD products.

What if I already have the handmade product liability insurance program coverage?

The topical CBD product liability insurance program replaces the handmade product liability insurance program for people who need topical CBD coverage.

Payments made for the handmade product liability insurance is non-refundable.

Who is the Insurance Carrier?

Who is the Insurance Broker?

Veracity Insurance Services, Inc.: contact Insurance Customer Service at 844-520-6994 or info@indiebusinessinsurance.com for assistance, or fax: 801-763-1374

When does the insurance coverage expire?

If you have the product liability insurance member benefit, the policy will expire a year from the day you purchase your policy. While Indie Business Network membership and insurance are purchased separately, we encourage you to purchase both on the same date so you do not have to track two renewal dates.

Is the insurance premium refundable?

No. In exceptional circumstances, a partial refund may be available. Please contact Larry Allred, at 801-216-8276 or larry@veracityins.com for assistance. IMPORTANT: This is new coverage with high demand, please give Larry time to return your call or email. 

If I sell my business, is the policy transferable to the new owner?

No. The new owner would have to procure their own coverage.

Does obtaining this insurance change my Indie Business Network membership dues, or any of my other Indie Business Network member benefits?

No, it simply adds to your benefits.

Is there minimum annual revenue requirement with this insurance?

No.

Is there a maximum annual revenue cap with this insurance?

No, but if this program is significantly insufficient for your commercial manufacturing and/or retail establishment, your premium may be higher.

How do I purchase topical CBD product liability insurance through this program?

Simply join Indie Business Network as a full member. After your membership dues are processed, you will receive a link to the page to secure your insurance. The topical CBD product liability insurance program is an application process, submit the application and the broker will be in touch promptly to complete the process.

How much does the insurance cost?

Please contact Larry Allred, at 801-216-8276 or larry@veracityins.com to discuss prices. IMPORTANT: This is new coverage with high demand, please give Larry time to return your call or email.

Can I pay for my insurance in installments?

Yes, payment plans are available upon request.

When will my insurance become effective?

Immediately upon receipt of payment. You will receive your insurance certificate within 24 business hours.

How will I receive my certificate of insurance?

It will be emailed to you within 24 business hours after you purchase the policy.

What if I want to include Additional Insureds?

You can contact your servicing agent and they will get the name and address from you and create your Certificate of Insurance for you. There is no additional charge for this service!

Do I qualify for the insurance if my business is located in a country other than the United States?

Your business must be physically located in one of the 50 United States (excluding US Territories) in order to qualify for the topical hemp CBD insurance program. However, the policy includes coverage for short term business activities which may occur in Canada and Puerto Rico (such as traveling to a business event) and for your products when shipped to Canada and Puerto Rico. *This is a very basic summary of coverage and not intended to imply actual coverage details. Please refer to the policy for complete coverage information.

Do I qualify for hemp CBD insurance if my business is in Canada?

No.

Are topical CBD products made for pets covered?

Yes.

Can I join Indie Business Network and not get the insurance?

Yes.

What if I just want the insurance? Do I still have to join Indie Business Network?

The insurance is a benefit of membership in Indie Business Network. Join us, and you'll see that we're much more than an insurance portal!

Is topical hemp CBD product liability insurance included with my Indie Business Network membership?

No.

Who do I contact if I have a question not answered here?

Most questions about the product liability insurance coverage are answered here. If you have a question that is not answered here, please contact us at support@indiebusinessnetwork.com.