Hospitality is defined as “the friendly and generous reception and entertainment of guests, visitors, or strangers.” The benefits of offering high degrees of hospitality in your business become obvious when you consider how important it is to make every effort to receive your customers and clients in ways that reflect how much you value and appreciate them.
In this month's book, Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect, we'll discover how to transform ordinary transactions into extraordinary experiences that create win/win scenarios for our customers and clients, as well as for our businesses and ourselves personally. I hope you'll join me!
What you'll learn …
In addition to enjoying a fresh and affirming entrepreneurial perspective, here are some of the things you'll learn by reading this book with us:
- How to not only meet but exceed your customers's expectations
- What to do to easily, lavishly and inexpensively promote and deliver hospitality to your team members
- Where to look for the recurring patterns that make it easy for you to scale hospitality in your business
- … and so much more!
Reading Plan
The reading plan progresses in our private Entrepreneur Member Facebook Group.
The graphic below displays our easy reading schedule.
About the Author: Will Guidara
Will Guidara is the author of the National Bestseller UNREASONABLE HOSPITALITY, which chronicles the lessons in service and leadership he has learned over the course of his career as a restauranteur. He is the former co-owner Eleven Madison Park, which under his leadership received four stars from the New York Times, three Michelin stars, and in 2017 was named #1 on the list of the World’s 50 Best Restaurants.
Will is also the host of the Welcome Conference, an annual hospitality symposium that brings together like minded people to share ideas, inspire one another, and connect to form community. A graduate of the hospitality school at Cornell University, he is the co-author of four cookbooks, was named one of Crain's New York Business's 40 Under 40 and is the recipient of WSJ Magazine's Innovator Award.
Follow Will on Instagram.
Purchase Unreasonable Hospitality
Buy this and other Indie Business Book Club picks at IBN's Amazon shop.
Of course, you can also purchase the book at your favorite local book store or check it out of your local library.
Are you ready? Let's do it.
Join us!
If you're not familiar with the Indie Business Book Club, you can click here for more information.
If you're a member of the Indie Business Network, make sure to join us in our private Entrepreneur Members Facebook group to get started.
If you're not an IBN member, what are you waiting for? Join now and enjoy the book club and tons of other benefits to help you and your business become better every day.
