Customer Service Tips From An Award-Winning Small Business
Donna Maria’s interview with award-winning Online Labels.com on providing stellar customer service.
Donna Maria’s interview with award-winning Online Labels.com on providing stellar customer service.
Donna Maria announces the launch of PrivateINDIE.com, an exclusive website for members of IBN.
Donna Maria celebrates the opening of IBN member GCDSpa’s new studio!
Donna Maria offers a humble tribute to a man of valor.
Donna Maria thanks readers and sponsors.
Donna Maria shares the second test of INDIE Shopping TV live, with Shila Nirola Laing.
Donna Maria shares important commentary on how your newsletter can be more effective, long term, for you and your customers.
Donna Maria shares the second test of INDIE Shopping TV live, with Elin Criswell and Stephanie Craig.
Donna Maria shares brief thoughts on the impact on small businesses of the 2010 mid-term elections.
Donna Maria calls on all small and independent business owners to vote today!
Donna Maria shares tips for helping you start your own membership-based, for-profit trade organization.
Donna Maria shares a touching tribute to J. Bruce Llewellyn, a man who mentored her from afar, and left an indelible impact.
Donn Maria thanks blog readers and sponsors.
Donna Maria shares a video and commentary on how government red tape thwarts so many Americans from pursuing their dreams of small business ownership.
Donna Maria offers thought provoking commentary on the question whether you control technology, or technology controls you.
Donna Maria shares thoughts on The Gap’s logo change (and change back), and on the importance of decisively leading your brand.
Donna Maria shares the importance of staying in touch with tangible correspondence, like letters and note cards.
Donna Maria shares tips for engaging people at your FaceBook Business Page.
Donna Maria shares what’s on the minds of our nation’s next generation of entrepreneurs.
Donna Maria shares Elin Criswell’s self-publishing tips and resources.
Donna Maria announces the return of INDIE Shopping, via the new INDIEgu!